VIRTUAL CONFERENCE over (Live)chat, messaging, voice, AI & chatbots
What will your organisation's customer service look like in the future? Will customer contact take place via live chat, a (voice-controlled) chatbot or social messaging? Fewer people, more systems: is that what customers want?
Discover the latest trends and how to's in the field of digitisation and automation of customer contact. Check in to the 5th edition of Conversational Conference - a virtual live conference on customer service of the future. Transform customer service from cost to opportunity!
Conversational Conference goes online!
During this virtual edition you can imagine yourself at a conference as always: check in at keynotes and choose for yourself which breakout sessions you are going to. Ask questions to speakers and connect with other visitors. Is the live moment not a good time? Watch the conference later on demand.
